Terms and conditions

Service and contact

Trackit LLC offers Tsunami Escape as an informational tool for consulting evacuation zones, meeting points, maps, suggested routes and notices related to Puerto Rico. These terms describe use of those services and their public pages. For questions, contact trackit@trackitpr.com.

The public sector list does not require signing in or phone verification. Some features require device permissions, connectivity or third-party services. Not all features are available in every circumstance.

Not a replacement for official instructions or emergency services

The app is not a dispatch, rescue or official emergency-alert service. Always follow authorities, signage and official information channels. For an emergency in Puerto Rico, call 911. Do not wait for an app notification or a support response before taking action.

The absence of a notice in Tsunami Escape does not confirm that there is no danger. A meeting point, zone or route shown on a map does not guarantee physical safety, access or usability under current conditions. Do not use this app as your only information channel during an emergency.

Location and suggested routes

GPS accuracy can vary with the device, permissions, buildings, terrain and other conditions. Planning from an address or saved place is not the same as starting navigation from your actual position; starting navigation requires a recent, adequate GPS location.

Routes depend on map data and external services that may not reflect closures, flooding, damage, restrictions or recent changes. Respect observed conditions and official guidance. Do not operate the device while driving or expose yourself to danger to follow a suggested route.

Alerts, connectivity and offline use

Notices are obtained from the sources identified in the app. Receipt and updates depend on those sources, the server, network, operating system and notification services; notices may be delayed, interrupted or fail to arrive. Continuous or immediate delivery is not promised.

A downloaded map or saved data is a reference and may be outdated. It does not imply receiving new notices or calculating new street routes without internet. Consider available update timestamps and status information when consulting the app.

Contacts and SOS messages

SOS prepares a message for the messaging or sharing app you select. Review the recipient and confirm sending. Preparing a message does not confirm sending, delivery or reading, and does not automatically contact emergency services.

Permitted use and content rights

Use the app lawfully and without interfering with its operation, accessing systems or data without authorization, distributing malicious code or bypassing security measures. Public browsing does not authorize actions that harm the service or grant access to private information.

Rights in the software, branding and content belong to their respective owners. Maps, official data, libraries and other third-party components retain their licenses and attribution requirements. Public availability of information does not transfer rights in those materials.

Privacy, permissions and store conditions

The privacy policy describes data processing, providers and how to contact Trackit about your data. Manage permissions in device settings; withdrawing a permission may prevent its related feature from operating. Publishing these terms does not obtain specific privacy consent when such consent is needed.

Relevant store and provider conditions and licenses also apply. For App Store distribution, the standard Apple license remains in place unless a custom license is supplied. These service terms do not replace that license or Google Play conditions.

Availability, changes and applicable rights

Trackit may perform maintenance, correct errors or change features and these terms. Consult this page for the updated text. Uninterrupted operation, error-free performance or suitability of information for a particular situation is not guaranteed.

Nothing in these terms is intended to exclude non-waivable user rights or responsibilities that applicable law does not allow to be excluded. These terms do not impose mandatory arbitration, a monetary liability cap or a waiver of personal-injury claims.

Text last reviewed: October 16, 2026. Contact: trackit@trackitpr.com.